Shipping Policy

Effective date: August 16, 2026

For reusable-goods purchasers, all owalxer drinkware and carry orders ship free through standard service to United States destinations; there is no checkout minimum.

Carry: Processing comes first

Within this web store, we prepare and release orders in 1–2 business days. The cutoff for starting that count is 5:00 PM Pacific Time (PT); non-business-day orders roll forward.

Carry: Transit follows dispatch

As part of checkout service, standard transit runs approximately 4–6 business days from carrier handoff. That clock starts only subsequent to processing is complete, so it is distinct from the preparation period.

Carry: Taxes

For day-to-day support, sales or other transaction taxes are collected when required by applicable law. Free delivery service does not remove any tax that legally applies.

Carry: Tracking

For reusable-goods purchasers, a delivery service-confirmation message with a carrier tracking number is sent when the checkout leaves our facility. Tracking can take a short time to show the carrier’s first scan.

Carry: Address review

Within this web store, check the delivery service address ahead of submitting payment. message the merchant promptly if a correction is needed; we can change it only ahead of fulfillment makes the parcel irreversible.

Carry: Delays and delivery issues

As part of checkout service, weather, carrier disruptions, peak periods and address problems can affect estimates. message the merchant if tracking stalls or a parcel appears missing so we can investigate with the carrier.

Carry: Policy contact

For day-to-day support, questions about this page may be directed to owalxer at Support@owalxer.shop or 9316361966. Written correspondence may be sent to 611 E Allen St, Springfield, IL 62703, United States.

Carry: free-shipping confirmation

Free shipping applies to the complete United States service area; there is no minimum order value.